When I choose a shop, one thing seems to always stand out: Customer service. If you are like me, you have seen the rapid decline of customer service over the years from all aspects of business and it is alarming. I will go back time and again to the company that offers me the best customer relations, and that is what we aim for here at Northland Truck Service, Inc. You are not a number, but an individual. You have your own concerns and expectations, and it is up to us to ensure those are met every time you step through our door.
We are fast to get you back on the road and making money. We are accurate to ensure you do not have to come back for the same repair twice. Most importantly we are dedicated to ensuring each experience with us leaves you satisfied that you received the best service we can provide.
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We have a small fleet of five straight trucks and one trailer and had a terrible time finding a mechanic that would give us quick and reliable service at a fair price. When we tried Northland Truck Service six years ago, we knew that we had finally found a shop that could take care of us the way we wanted to be taken care of. Northland knows us by first name, they jump on anything we bring them and usually turn it around in one day.–Mark Bullock, Acquisitions Manager, Habitat for Humanity of Kansas City
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We have been using Northland truck service for 10 yrs now. They provide excellent service at a good price. I need something urgent and they work me in and fix the problem so I can keep my drivers on the street to service our freight. The entire staff is friendly and have a great attitude. Depending on the job I have my tractors back usually the same day. –Dan, Midwest Motor Express
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They are great at figuring out the root cause of a problem and fixing it. And, they give us a fair price and they stand behind their work. Their shop is clean and organized and their billing is prompt and accurate. We have been extremely happy with their service and look forward to another six years and more of great service.–Mark Bullock, Acquisitions Manager, Habitat for Humanity of Kansas City
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